Privacy policy
Last updated: 21 October 2026
Premium E Mart (“we”, “us”, “our”) operates premiumemart.store. This policy explains how we collect, use, and protect your personal information when you visit our website or buy from us. We are the data controller for your personal data under the UK GDPR and the Data Protection Act 2018.
Contact Us
Premium E Mart
27 Uxbridge Road, Room 321
Hayes, UB4 0UG, United Kingdom
Email: premiumdecor61@gmail.com
Phone: +44 7460 621462
1. Information We Collect
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Contact details: Name, email address, phone number, and billing and delivery addresses.
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Order information: Products purchased, order history, and returns.
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Payment information: Payments are processed securely by Shopify Payments and our payment partners (such as Klarna and PayPal). We never see or store your full card details.
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Account information: Your login details and saved preferences, if you create an account.
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Communications: Messages you send us by email, contact form, or chat.
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Device and usage data: IP address, browser type, pages viewed, and interactions, collected through cookies and similar technologies.
2. How We Use Your Information, and Our Legal Basis
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To process and deliver your orders, handle returns, and provide customer service (performance of a contract).
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To send order updates and respond to your enquiries (performance of a contract).
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To send newsletters and offers, only if you have subscribed (consent). You can unsubscribe at any time using the link in any email.
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To show relevant ads and measure their performance, where you have accepted marketing cookies (consent).
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To prevent fraud and keep our website secure (legitimate interests).
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To meet our legal, tax, and accounting obligations (legal obligation).
3. Cookies
We use essential cookies to make our store work, including your basket and checkout. With your consent, we also use analytics and marketing cookies. You can accept or reject non-essential cookies through our cookie banner, and change your choice at any time.
4. Who We Share Your Information With
We only share your data with trusted partners who help us run our business:
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Shopify, which hosts our store and processes payments.
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Payment providers, such as Klarna and PayPal.
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Delivery companies, such as Royal Mail and Evri, so they can deliver your order.
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Marketing and analytics tools, such as Google and Meta, only where you have consented.
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Authorities, where the law requires it.
We never sell your personal information.
5. International Transfers
Some of our partners, including Shopify, may process data outside the UK. When this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum.
6. How Long We Keep Your Data
We keep order and transaction records for 6 years to meet UK tax and accounting rules. We keep marketing data until you unsubscribe, and account data until you ask us to delete your account.
7. Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Correct inaccurate data
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Ask us to delete your data
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Restrict or object to how we use your data
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Receive your data in a portable format
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Withdraw your consent at any time
To make a request, email premiumdecor61@gmail.com. We’ll respond within one month.
8. Children
Our store is not intended for children under 16, and we do not knowingly collect their data.
9. Security
Our store runs on Shopify’s secure platform, and all payments are encrypted. No online service is completely secure, but we take reasonable steps to protect your information.
10. Complaints
If you’re unhappy with how we’ve handled your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.